I've got a 2016 BT-50 with 32k on the clock. During the 30k service the other day I was told the left CV Joint boot had split.
A bit surprised as it is the second one to go, less than 9000k between failures. The first was replaced under warranty eventually, after a bit of to and fro with the dealer after being told it wasn't a claimable item. I have now been told this one won't be replaced under warranty as it is the second one to fail.
The dealer has blamed me for the failure because I've hit something, I argued this and now they are blaming the wheel alignment provider saying they have aligned it outside of Mazda specs.
I have taken the vehicle to the wheel alignment provider for an inspection. Within minutes they identified the sway bar is off center to the left and rubbing on the CV boot causing it to fail, they also looked for evidence as to how this happened and in their opinion it was fitted like this from new. They have also confirmed that the wheel alignment was within Mazda specs for the vehicle and will in no way cause this to happen.
The dealer has confirmed the boot was rubbing on the sway bar but still maintain it is because of the wheel alignment and are getting their own specialist to look at it next week.
Has anyone else experienced or heard of something similar?
I'm a bit concerned that it wasn't identified as a second failure by the dealer and investigated accordingly. Also concerned that the first failure was immediately written off as being hit by something when the sway bar sticks out like the proverbial. What, if any investigation did they do as to why the boot failed??
From what I've read in this and other forums this seems like the standard Mazda warranty drill.
Sorry for the long post/whinge (especially for the first).